1. Integrations

Cisco Webex and adam.ai integration

How to connect Cisco Webex integration?

  1. Head to the “Settings” page.
  2. Navigate to the “Apps” tab.
  3. Locate the Webex card under the “Video Conferencing” category, by either scrolling a bit till the video conferencing category or simply searching for Webex in the search bar.
  4. Click “Connect.” 

You'll be requested by Webex to sign in and authorize adam.ai to have access to your Webex account. It'll soon redirect back to the "Apps" tab in adam.ai and you'll see that Webex is now successfully connected and ready to be used.

 

Cisco Webex integration only works for enterprise-level sites and not personal/individual sites. Your site URL should be sitename.webex.com instead of user.my.webex.com.

In case you are an individual/personal site user, you'll be able to connect the integration and log in; however, your meetings on adam.ai won't be synced on Webex as it only works on the enterprise level.

How to use Cisco Webex with adam.ai?

You can use Webex directly from adam.ai while you're creating a meeting; just choose Webex from the video conferencing dropdown list.

Meetings have to be scheduled after the current time of the meeting being created so you could get the Webex meeting link. This means that if you created a quick meeting on adam.ai using Webex, it won't work, because meeting time has to be ahead of its creation time.

 

You can also join running or upcoming meetings directly from adam.ai with Webex.

 

Or join a specific running Webex meeting directly from the meeting room through the attendee's tile.

How to disconnect Cisco Webex integration?

Don't want Cisco Webex connected to your meetplace anymore?

  1. Head to the “Settings” page.
  2. Navigate to the “Apps” tab.
  3. Locate the Webex card under the “Video Conferencing” category, by either scrolling a bit till the video conferencing category or simply searching for Webex in the search bar.
  4. Click “Disconnect.”